Are you tired of feeling like you're talking to a wall when you engage with website visitors? Are you looking for a way to break down the barriers of text-based communication and build meaningful relationships with your prospects? Look no further than Consolto, the live video chat widget that can take your website's communication game to the next level.
Text-based communication is a great way to handle prospects' objections and provide quick support, but it has its limitations. It can be impersonal, and it's not always the best way to address complex issues. That's where Consolto comes in. With Consolto, you can provide your visitors with a face-to-face experience that builds trust, provides custom sales support, and shortens the sales cycle.
In this post, we'll explore the benefits of live video chat and how Consolto works. We'll also provide some tips on how to make the most of this powerful tool to build stronger relationships with your visitors and move them closer to a sale.
| Method | Pros | Cons |
|---|---|---|
| Text-based Chat | Easy to implement and use; can handle multiple chats at once | Limited personalization and complexity |
| Phone Calls | Provides a personal touch; allows for real-time conversation | Can be time-consuming and disruptive |
| Allows for detailed explanations; provides a written record | Can take a long time to get a response | |
| Live Video Chat | Provides face-to-face interaction; addresses complex issues | Requires a reliable internet connection |
The Benefits of Live Video Chat
| Benefit | Description |
|---|---|
| Builds stronger relationships | Provides a personal touch and allows for face-to-face interaction |
| Addresses complex issues in real-time | Allows for immediate resolution of complex issues, reducing the need for back-and-forth |
| Provides custom sales support | Can help overcome objections and answer questions in a more engaging way |
| Shortens the sales cycle | Builds trust and moves prospects closer to a sale more quickly |
As a SaaS business, you know how important it is to provide excellent customer support and build strong relationships with your prospects. While text-based communication is helpful, it can be impersonal and limit your ability to address complex issues. Live video chat with Consolto can help you:
- Build stronger relationships with your visitors by providing face-to-face interaction
- Address complex issues in real-time, allowing for quicker resolution
- Provide custom sales support by answering objections and questions in a more personal and engaging way
- Shorten the sales cycle by facilitating immediate interaction and building trust
How Consolto Works
Consolto's live video chat widget is easy to use and can be integrated into your website seamlessly. Here's how it works:
- Visitors land on your website and see the Consolto widget, inviting them to start a live video chat.
- They click on the widget and enter their name and contact details.
- You receive a notification on your end and can choose to accept the call and start the live video chat.
- You and your visitor can converse face-to-face, providing a more personal and engaging experience.
Making the Most of Consolto
To get the most out of Consolto, here are some tips:
- Be available and responsive during business hours to ensure visitors can reach you when they need to.
- Use the live video chat to provide custom sales support and answer objections in real time.
- Build trust with your visitors by being personable and engaging during the conversation.
- Follow up after the conversation to continue the relationship and move prospects closer to a sale.
Stats and Figures
Still not convinced that live video chat is the way to go? Consider these stats:
- According to HubSpot, 48% of consumers would rather connect with a company via live chat than any other means of communication.
- A study by eMarketer found that live chat can increase website conversion rates by up to 20%.
- According to a survey by Harris Interactive, 77% of customers who have used live chat support are satisfied with the experience.
Consolto's live video chat widget is a great way to improve your website's communication. You can talk to visitors face-to-face, solve complex problems quickly, and build better relationships. With Consolto, you can give personalized sales support, close deals faster, and turn more visitors into customers.